Privacy Policy
1. Purpose of Collection and Use of Personal Information
Luvd ("the Company") collects and uses personal information for the following purposes. All collected information will be used solely for the purposes specified below and will not be used for any other purpose without prior consent where required by applicable law.
- To provide high-quality counseling services through preliminary data analysis
- To respond to counseling inquiries and provide customer support
- To provide guidance and recommendations following counseling sessions
- To develop counseling solutions and related services
- To conduct data analysis and internal research
- To facilitate the matching process
2. Personal Information Collected and Method of Collection
Personal Information Collected
The Company may collect the following personal information:
- Name
- Phone number
- Photographs
- Region/location
- Assessment and survey data
Method of Collection
Personal information is collected directly from the client through their responses during the assessment or consultation process.
3. Retention and Use of Personal Information
The Company retains personal information only for as long as necessary to fulfill the purposes for which it was collected. Once those purposes have been achieved, the personal information will be securely deleted, except for anonymized statistical or research data that can no longer identify individuals.
4. Right to Refuse Consent
Clients have the right to refuse consent to the collection and use of their personal information.
However, if consent is not provided, clients will not be able to complete the assessment or access the assessment results. In addition, counselors will be unable to review the necessary information, which may limit the analysis of assessment results and the provision of related counseling services.
Privacy Officer
Name: Jangwon Lee
Email: answer@luvd.co.kr
Phone: +82-2-588-0720